Shipping Policy

Thank you for shopping with us. We are committed to processing and delivering your order as efficiently as possible.

Order Processing

All orders are processed within 1–2 business days, excluding weekends and holidays. Once your order has shipped, you will receive a confirmation email containing tracking information.

Please note that processing times may be extended during high-volume periods.

Shipping Times

Estimated delivery times are as follows:

7–14 business days (varies by location)

Delivery timeframes are estimates and are not guaranteed. Delays may occur due to carrier issues, weather conditions, or customs processing.

Tracking Information

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear in the carrier’s system.

International Shipping

International customers are responsible for any customs duties, taxes, or import fees that may apply upon delivery. These charges are determined by the destination country and are not included in our shipping fees.

Incorrect Shipping Address

Customers are responsible for entering the correct shipping address at checkout. We are not responsible for packages delivered to incorrectly entered addresses.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the recorded delivery date so we can assist you in resolving the issue.

Contact Information

For any questions regarding your order or this Shipping Policy, please contact us at:

shopvowchain@gmail.com